We loved the cleanliness, spacious room with a stunning view and the helpfulness of the staff. The hotel facilities like the gym and the restaurant were great, and the breakfast had a variety of food that could be enjoyed during longer stays. The location of the hotel close to the train station, reachable by airport train with transfers, allowed for easy access to transportation to move around the city efficiently.

Nothing for me.

Everybody is very friendly and helpful, delicious and extensive breakfast buffet, comfortable pool area, clean room

The elevator circuit is badly programmed, you sometimes have to wait a few minutes.

Good breakfast, very nice and helpful staff, location of the hotel very good

Room somewhat small, service in the cafe of the entrance area is very poor, sometimes you have to wait a very long time for the elevator, rooftop bar and restaurant not available - construction site

The lobby staff were absolutely amazing from the moment I arrived. They were incredibly helpful and made me feel welcome. The Queen Room was EXCELLENT, with new and clean bedding and a super comfortable bed. The AC and shower were also top-notch. The hotel offered great value, especially with their 3 nights for the price of 2 offer. While the breakfast was okay, the dinner was average. However, I found a fantastic solution by downloading the Grab App, which allowed me to have food delivered right to the lobby. This app covered almost all the amazing food joints and even offered cheap taxi rides. It's a must-have app when visiting Jakarta. I would definitely consider staying at this hotel again in the future, all thanks to the amazing staff, especially the friendly and helpful team in the lobby.

Very clean rooms, great service, very friendly staff, good restaurant, nice pool with comfortable seating and loungers. Large breakfast buffet with many delicacies. All around beautiful and to feel good!

Very large pool, friendly service, good quality of food, very good value for money

In the outdoor area the service was clearly too slow and inattentive. New hotel, but with Indonesian "architecture" already some signs of use, especially in the bathroom (shaky fittings, broken tiles, etc.).

The hotel's location is excellent. It's just a train ride away from the airport and near an array of shops and restaurants in a bustling, central area. The staff provides top-notch service, and the room and bathroom are comfortable and clean, complete with a spacious shower. Breakfast is good with affordable options and a smiling staff.

The restaurant needs some improvement with the quality of the food provided.

Very friendly staff, always ready to help. A good view from the hotel room over the city.

Unfortunately on 2 of 4 days no hot water in the shower.

We had a fantastic stay at this luxurious hotel! The location was perfect for us, as it was conveniently situated between the airport and the city center. We were able to easily reach the hotel by train from the airport, which made our arrival hassle-free. The staff was incredibly accommodating and friendly, making us feel welcome from the moment we walked in. The room was spacious and well-appointed, with a comfortable bed and all the amenities we needed. We especially loved the large bathroom and the fantastic view of the city at night from our window. The breakfast buffet was delicious and offered a wide variety of choices each day. We also enjoyed spending time at the swimming pool, which offered a relaxing oasis in the midst of the busy city. this place exceeded our expectations and provided us with enhanced comfort and quality services.

In short, we highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

Amazing staff, excellent Queen Room, clean and comfortable, good value with offers, central location, top-notch service.

Can't fault the property in any way.

The staff was accommodating and friendly throughout my business trip. The breakfast had a good variety of options to choose from and the coffee was freshly brewed. The gym and swimming pool were also well maintained and added to an enjoyable experience. The hotel's location was also convenient for me, as it was in close proximity to the main shopping areas and tourist attractions.

The elevators took a long time and were quite noisy, which disrupted my sleep. The noise from the hallway and neighboring rooms could also be heard clearly, making it difficult to sleep peacefully.

We spent our New Year’s Eve at this hotel and the fireworks on display were amazing. The room was spacious and had a great view of the city skyline. We also appreciated the free parking that was available as we had rented a car for our stay.

The breakfast buffet was a disappointment. The selection was limited and the food lacked flavor.

The staff at Yuan Garden were incredibly helpful and friendly. The hairdryer provided in the room was of very good quality. The breakfast offered a variety of tasty dishes.

Felt like being home, no complaints whatsoever.

Incredible Lobby Staff and Amazing Food Delivery Service

During my recent stay at Yuan Garden Pasar Baru, I was blown away by the incredible service provided by the lobby staff. From the moment I arrived, they were extremely helpful and accommodating, making me feel welcome and at ease. They went above and beyond to ensure that my stay was comfortable and enjoyable.

Although the hotel is not ideally located for visiting Jakarta's main attractions, it served as a nice middle point between the airport and the city for my short stay. The staff, in general, were very nice and helpful, reflecting the warm and friendly nature of the people of Indonesia.